Aug 31 2009

5 Mistakes To Avoid In Your Teleseminars

Murphy says, “Anything that can go wrong, will go wrong.” Another good saying is, “Expect the best, plan for the worst.” s are no different from anything else in life in that mistakes can happen. However, there are things you can do to avoid some common teleseminar mistakes.

1. All About the Mute – Almost every phone made in recent years has a mute button, but it’s not used often in person-to-person calls. In a teleseminar, it’s vital. Make sure you and all your participants know how to mute and unmute their line. Encourage everyone to mute themselves when not speaking. It cuts down on background noise, and ensures good audio quality.

2. Asking Questions – If you’re avoiding , then most everyone will have muted themselves while you speak. Keep this in mind when you ask someone a question. Instead of, “What are the quarterly numbers, Bob?” Ask like this, “Bob, I’ve got a question for you. What are the quarterly numbers?” This lets Bob know you’re talking to him specifically and gives him a chance to unmute his line to answer you.

3. Do you understand? – In a teleseminar, you can’t ask for a show of hands. Sometimes though, you need to take a vote or a consensus. Don’t ask the group a question most will answer – like “Does everyone understand?” Instead, ask your question in a way that would get the least responses. As in, “Who doesn’t understand?” This eliminates and repetition on the phone lines.

4. Environment – While it’s usually advisable to use a landline over a cell phone, if possible, for top audio quality, location can be sometimes just as important. You want to avoid noisy or public places, even if you plan on being muted through most of the teleseminar. A quiet, secluded place is best.

5. Budgeting Time – when you’re having fun. It’s easy to spend a lot of time on answering questions and having good – but off-topic – discussions. Planning and distributing an agenda is always a good idea to stay on track. You don’t want to do a great teleseminar only to rush through your conclusion and the Q&A.

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